March 2005 EMEA  
IT Governance (for IT Execs):
Mercury Rescues Niku and Changepoint Customers with Rapid Replacement
Application Delivery (for Developers, QA, Performance Teams, & Business Analysts):
Mercury Quality Center 8.2
— What’s New, What’s Improved?

Application Management
(for IT Operations, Service Managers, & System Engineers):

Optimize Application Management: Measure and Manage What Matters Most
Mercury Earns Third Prestigious Support Center Practices Certification In EMEA
News You Can Use: Mercury Managed Services & Mercury Consulting Services
Mercury IT Governance Center:
Can the Same Oracle Database be Used for Multiple Installs?
 
Mercury Quality Center
How Do I Change the Server Name After Installing Mercury TestDirector for Quality Center?
 
Mercury Performance Center:
How Many Vusers Can Run on a Given Computer?
 
Mercury Business Availability Center:
Support for Mercury SiteScope Version 7.7 and Below Discontinued.
 
» View Mercury’s Events Calendar
» Take our survey by May 31, 2005 and win a free iPod!
MEET TONY ZINGALE
Mercury's New President and Chief Operating Officer

Recently, Tony Zingale joined Mercury’s executive management team as president and chief operating officer. Tony is a highly sought-after leader who brings a strong track record of success to Mercury. In this issue, Tony shares his vision for Mercury’s focus in 2005 and beyond, the future of Business Technology Optimization (BTO), and what it all means for you, our valued customers and partners. [read more]
 
Strategic Sourcing - It's No Longer Business as Usual
Outsourcing IT isn’t just about reducing costs anymore. Today, strategic sourcing – the optimal mix of in-house, outsourced, and offshore IT projects – represents a profound opportunity for IT to maximize business value. [read more]
 
Optimize the Application Performance Lifecycle
Mercury can help you ensure your applications and systems meet performance and availability requirements in both pre-production and production environments. We offer the industry’s only performance optimization and management solutions spanning the entire performance lifecycle, from development to operations. [read more]
 
Optimizing SAP Deployments – Mercury and SAP Expand Global Partnership
In February 2005, Mercury announced a joint marketing agreement with SAP America, Inc. and a multi-year commitment with SAP AG — both of which are focused on enhancing the speed and efficiency of customers’ SAP solution deployments. [read more]
 

GEDAS UK PRIORITISES DEMAND AND BALANCES PORTFOLIOS WITH ITG

“Prioritizing, managing and assessing gedas Group’s 700 to 1,000 annual IT initiatives is a considerable challenge. So we recently turned to solutions from Mercury’s IT Governance Center (ITG) to provide a standard process to consolidate and evaluate client requests, deliver a single view of project progress and reconcile financial projections with income. From the CEO down, ITG provides a precise handle on financial performance while enhancing customer service and fostering a culture based on sound governance principles.”

[read more]

VIMPELCOM IMPLEMENTS QUALITY ASSURANCE PROCESS

Mercury's Business Technology Optimization Solutions dramatically improve systems quality and reduce financial losses at VimpleCom, one of Russian's largest mobile phone operators.

[read more]

DOW CHEMICAL OPTIMIZES SAP PERFORMANCE AND AVAILABILITY

“With Mercury, we’re able to apply the principles of BTO to deliver more value to our customers — by testing smarter, deploying with greater success, and managing IT service levels, availability, and performance according to critical Six Sigma requirements.”

[read more]


 
» Issue 1: August 2004
» Issue 2: October 2004
» Issue 3: December 2004
» Issue 4: January 2005

 
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